Below you will find the answers to some of our more frequently asked questions
- Do I have to book?
Bookings are essential while COVID restrictions are in place in NSW as capacity limited. Be sure to book online to secure your spot!
- Is there a time limit to climb?
During COVID restrictions, bookings are limited to 3 hours.
- What is the youngest age a child can climb?
There is no age restriction to climb, it all depends on the individual and their comfort with heights and their ability to get up the wall. We have harnesses to fit even the smallest of children.
- Can I come by myself?
Yes! We have 8 autobelays around the gym which do not require anyone to hold the rope. Each autobelay has a number of routes of varying difficulty, and best of all they don't require a belayer!
- How much does it cost?
General entry for under 16 year olds is $14 plus $5 for harness hire. For climbers 16 to climb (16 and over) it is $19 plus $5 for harness hire. All booking last for 3 hours.
- When do you open?
Our opening hours are from 10am-9pm Monday-Friday, 9am-9pm Saturday and 9am-7pm Sunday.
- Who can hold the ropes?
For safety reasons we only allow people aged 12 and over to hold the ropes for other participants. Our staff will instruct you how to do this on arrival.
- What do I wear?
Please were comfortable enclosed shoes while you are climbing and holding the ropes. We have climbing shoes that you can hire a $3 a pair. Dress in comfortable clothes to move around in and everyone please keep your shirts on!
- Is there a weight restriction?
Our manufacturers recommend that if you weigh over 150kg that use of the auto-belays and climbing systems at Hangdog is not recommended.
- Where do I park?
Unfortunately Hangdog does not have any off street parking; you can park in some of the quieter streets a short distance away from Hangdog. Be careful not to park in the bus zone that is out the front (it’s marked).